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Nilanjan Bhowmick AIR 3, CSIR NET (Earth Science)
Ronak kumari upadhyay
Dear student CRM stands for “Custmor relationship management' and refers to all strategies, techniques, tools, and technologies used by enterprises for developing, retaining and acquiring customers. The goal is simple: Improve business relationships. A CRM system helps companies stay connected to customers and improve profitability. Hope it is clear to you