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Eduncle posted an MCQ
October 13, 2019 • 16:16 pm 0 points
  • UGC NET
  • General Paper 1

Which of the following are the barriers to citizen-centric administration in India ?

Which of the following are the barriers to citizen-centric administration in India ? (a) Wooden and inflexible attitude of the civil servants (b) Ineffective implementation of laws and rules (c) Awareness of rights and duties of citizens (d) Lack of job opportunities for the youth Select the correct answer from the code given below :

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    Eduncle Best Answer

    Attitudinal Problems of the Civil Servants : There is a growing concern that the Civil Services and administration in general, have become wooden, inflexible, self-perpetuating and inward looking. Consequently, their attitude is one of indifference and insensitivity to the needs of citizens. ¬is, coupled with the enormous asymmetry in the wielding of power at all levels, has further aggravated the situation. ¬e end result is that officers perceive themselves as dispensing favours to citizens rather than serving them and given the abject poverty, illiteracy, etc. a culture of exaggerated deference to authority has become the norm.
    Ineffective Implementation of Laws and Rules : There is a large body of laws in the country, each legislated with different objectives – maintaining public order and safety, maintaining sanitation and hygiene, protecting rights of citizens, giving special protection to the vulnerable sections etc. Effective implementation of these laws creates an environment which would improve the welfare of all citizens and at the same time, encourage each citizen to contribute his best towards the development of society. On the other hand, weak implementation can cause a great deal of hardship to citizens and even erode the faith of the citizenry in the government machinery.

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